I have been telling people they can get results by using Yelp to petition the Sliding Door Company for the service they have already paid for.
Apparently, now even that doesn't work. After publishing a negative Yelp review, Michael D received a response from The Sliding Door Company.
Here's the original complaint.
And here's what happened.
12/8/2017 Updated review
Update: I read the response and as expected, no one bothered to contact me to resolve the issue. Order is still a mess.
Yes, at least, by now, Michael has the right expectations about The Sliding Door Company. When The Sliding Door Company responds to a Yelp review with promises of "service" customers who have dealt with them don't even expect to receive the service. What they have come to expect from the Sliding Door Company is "LIP SERVICE" and nothing more.
Good Job TSDC Team! You got a 1-star review for the job and another 1-star review for the Lip Service. That must help your overall rating on Yelp, right?